Bridging the gaps. Diane Piktialis and Kent Greenes, 2008
This Conference Board report takes a detailed look at the art and practice of successful knowledge transfer in today's multi-generational workplace.

The state of social media in credit unions. . Beth Austin and Scott Good, 2011
This report, from the Filene Research Institute, investigates the continuing evolution in the application of social media programs at credit unions. The authors surveyed 187 credit unions on the use and success of their social media endeavours.

System Briefs. . Credit Union Central of Canada, 2010-2011.
Since late 2010, Canadian Central has produced five reports on various topics of interest to credit unions, including: Farm Credit Canada; the state of the system; federal credit unions; Deepening relationships (with aboriginal peoples); and pushing boundaries (for inter-provincial operation of credit unions). All of these reports are included in the System Brief binder.

Transformative forces. Council on Financial Competition, 2011.
This Council study reports on the near-term implications for consumer banking that the recent economic turmoil and the widening spread of technology will have.