The five building blocks of disability management, Rebecca Smith
www.benefitscanada.com, January 10, 2012.
Constructing an integrated workforce management program is key to wellness and disability planning.
Article
When disaster thunders through the cloud, Rob Livingstone.
www.cfo.com, January 24, 2012.
Cloud computing and disaster recovery can make for a stormy marriage. The best intentions and a robust business continuity plan may not be enough to save you from an expensive divorce.
Article
Keep your best: retention tips.
www.humanresources.about.com, January 2012.
Recruiting the right employees and keeping the right employees matters, especially now.
Article
Enabling innovation and its implementation, Joanne Reid.
Ivey Business Journal, November/December 2011.
There has always been considerable discussion about the need for more support for innovation in Canada. This author has gone beyond the discussion to ask leaders what it will take to remove the obstacles to developing a culture of innovation.
Article
What's the single biggest financial marketing issue in 2012?
www.financialbrand.com, January 18, 2012.
What themes will dominate 2012? Financial marketers say budgets, cranky customers, profitability and loan growth are what's on their minds.
Article
Microfinance's latest challenge: cutting back on over-indebtedness among its poorest clients.
Knowledge@Wharton, December 7, 2011.
Poor entrepreneurs were at one time unable to get even one loan, now they frequently can get three or four.
Article
What's the future of mobile banking in Europe? Marc Lien et al.
McKinsey Quarterly, October 2012.
Bankers say mobile devices will transform retail banking but, according to this article, bankers aren' t investing enough to exploit the opportunities.
Article
Small businesses more optimistic in December: CFIB survey.
Investment Executive, January 4, 2012.
A recent survey from the Canadian Federation of Independent Business has found business owners in Alberta and Saskatchewan were Canada's most optimistic.
Article
How to manage your reputation on customer review sites.
Eprofits@bdc.ca, December 2011.
Online comments can make or break your firm. Here are some tips on how to manage them.
Article
Gartner predicts rise of external social and cloud-based banking services, Olivia LaBarre.
Bank Systems & Technology, January 7, 2012.
According to a new report, external social web and cloud-based products will make up a quarter of consumer-driven banking services by 2015.
Article
